Netflix is a popular streaming service with a vast library of TV shows, movies, and original content. However, if you find that you’re not using your subscription enough to justify the cost or want to explore other streaming options, canceling your Netflix account is a simple process. In this comprehensive guide, we’ll walk you through the steps to terminate your Netflix subscription on various devices, as well as provide important information about refunds and alternative streaming services.
Cancel Netflix on Web Browser
- Sign in to your Netflix account in a web browser.
- Hover over your profile icon in the top-right corner and click “Account.”
- Under “Membership & Billing,” click “Cancel Membership.”
- Click “Finish Cancellation” to confirm.
Your subscription will remain active until the end of your current billing period.
Cancel Netflix on iOS (iPhone or iPad)
- Open the Settings app on your iOS device.
- Tap your name at the top of the Settings menu.
- Tap “Subscriptions.”
- Select your Netflix subscription.
- Tap “Cancel Subscription” and confirm.
If you don’t see a “Subscriptions” option, you may have subscribed through the Netflix app using your Netflix account. In this case, cancel your subscription using the steps for web browsers.
Cancel Netflix on Android
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three lines) and select “Subscriptions.”
- Select your Netflix subscription.
- Tap “Cancel Subscription” and confirm.
If your Netflix subscription isn’t listed, you may have subscribed directly through Netflix. Follow the web browser cancellation steps instead.
Cancel Netflix on Smart TV or Streaming Device
The process for canceling Netflix on a smart TV or streaming device varies depending on the device and how you subscribed. If you subscribed directly through Netflix:
- Open the Netflix app on your device.
- Navigate to the “Account” section.
- Select “Cancel Membership” and confirm.
If you subscribed through a third-party service (e.g., Roku, Amazon Prime Video Channels, Apple TV Channels):
- Access your account settings on the third-party service.
- Locate your Netflix subscription and select “Cancel.”
- Follow the prompts to confirm the cancellation.
Netflix Refund Policy
Netflix generally does not offer refunds for partial months of service. When you cancel your subscription, you’ll continue to have access to Netflix until the end of your current billing cycle. However, there are a few exceptions:
- If you cancel within 14 days of signing up for a new subscription, you may be eligible for a full refund.
- If Netflix is unable to provide its service to you for more than 24 hours due to a technical issue on their end, you may receive a partial refund or credit.
To request a refund, contact Netflix customer support and provide details about your situation.
Pause Your Netflix Subscription
If you only need to take a short break from Netflix, you can pause your subscription instead of canceling. Here’s how:
- Sign in to your Netflix account in a web browser.
- Go to your “Account” page.
- Under “Membership & Billing,” click “Pause Membership.”
- Choose a duration for the pause (up to 90 days) and click “Confirm.”
Your Netflix subscription will automatically resume at the end of the pause period. This option is helpful if you’re traveling or want to temporarily save money without losing your account preferences.
Alternatives to Netflix
If you’re canceling Netflix due to cost, content selection, or to try other streaming services, consider these popular alternatives:
- Hulu: Offers a wide variety of TV shows, movies, and original content. Plans start at $5.99/month.
- Amazon Prime Video: Included with an Amazon Prime membership ($119/year) or available as a standalone service ($8.99/month).
- Disney+: Features content from Disney, Pixar, Marvel, Star Wars, and National Geographic. Plans start at $6.99/month.
- HBO Max: Offers HBO’s original programming, as well as movies and TV shows from WarnerMedia. Plans start at $9.99/month.
- YouTube Premium: Provides ad-free access to YouTube videos, as well as original content and music streaming. Plans start at $11.99/month.
Before committing to a new streaming service, take advantage of any free trials to test the platform and content selection.
Cancel Your Netflix Subscription with Unsubby
If you want to cancel your Netflix subscription without navigating the process yourself, consider using Unsubby. Unsubby is a subscription cancellation service that will handle the entire cancellation process on your behalf.
To cancel Netflix with Unsubby:
- Sign up for a free account at unsubby.com.
- Select “Netflix” from the list of supported services.
- Provide your Netflix account information and reason for canceling.
- Submit your cancellation request and let Unsubby take care of the rest.
Once you’ve submitted your request, Unsubby’s team of cancellation experts will contact Netflix and complete the cancellation process for you. They’ll notify you once your Netflix subscription has been successfully terminated.
Using Unsubby to cancel Netflix is a great option if you’re short on time, unsure of the cancellation process, or simply want to avoid any potential hassles or unwanted retention offers.
Conclusion
Canceling your Netflix subscription is a straightforward process that can be completed in just a few steps, regardless of how you subscribed or what device you’re using. By following the instructions in this step-by-step guide, you can easily terminate your Netflix membership and explore alternative streaming options that better suit your needs and budget.
If you’re not ready to fully commit to canceling, remember that you can pause your Netflix subscription for up to 90 days. This option allows you to temporarily save money without losing your account settings and preferences.
Should you need assistance with canceling your Netflix subscription, don’t hesitate to reach out to Netflix’s customer support team or use a cancellation service like Unsubby. With the right resources and guidance, you can confidently manage your streaming subscriptions and make the most of your entertainment choices.
